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Business Support Officer - L&D Team

Job Introduction

Bradford Children and Families Trust was established in April 2023 to enhance the quality and delivery of Children’s Services across our district. Our purpose is clear, to ensure that our promise to improve the lives of children and young people in Bradford becomes a reality. It’s a tough ask. It requires dedication, determination, and resilience – but under a new Chief Executive, Senior Leadership team and an unswerving drive to deliver the best outcomes, we are confident that we’ll achieve our ambition – and you, yours.

                                           So, if you’re up for the Challenge we’d love to hear from you!

About The Role

The role requires the individual to support the Learning and Development Teams and the Specialist Practice Educator teams to ensure that the activity within the team is efficient and meets the needs of the wider service.  

The role will include maintaining records and databases to enable information to be readily available and accessed to inform reports. This data will also be used to access funding streams from internal and external sources including the maintenance of financial workstreams. 

The role will also support in developing of efficient processes, and procedures around progression, training and recruitment and provided administrative support for this activity. 

The role will also offer Business Support Training to new BSO officers who join Bradford Children and Families Trust. 

Key Responsibilities

  • You will be the main point of contact for the Learning and Development Team both internal and external customers, responding to enquiries efficiently and professionally.
  • Be responsible for developing and managing a range of effective administration processes to support the function of the team around for training, student / NQSW recruitment, progression and any other functions of the team. 
  • Support the team in arranging delivery of training delivery including booking rooms, ensuring training packs are available, diary management, writing and circulating minutes and agendas where required
  • Provide financial and performance information to assist in the completion of internal and external financial and performance requirements
  • To undertake any other duties commensurate with grade and overall level of the post.

About You

  • Uses knowledge of Health, Safety and Environmental policies, procedures and regulations including risks in own area of Work.
  • Uses a range of complex IT packages relating to area of work.
  • Ability to adopt a process of continual improvement and suggest ways of working more efficiently and effectively to improve service delivery.
  • Knows and understands how to use, interpret, handle and communicate information.
  • Able to work flexibly to accommodate the needs of the service. 
  • Able to implement, maintain and manage accurate information retention systems both manual and computerised.                                                       
  • Able to deal with internal and external customers both face to face and over the telephone.
  • Able to arrange events, manage diaries and service meetings, producing agendas and minutes.                                                        
  • The applicant is required to provide evidence of having previously spoken fluently to members of the public in order to meet either the Lower threshold or Advanced threshold level outlined under Special Knowledge above.  

Benefits:

  • Generous Employer Contributions in a Local Government Pension Scheme
  • Competitive salary and pay progression structure.
  • Real living wage as the minimum rate of pay
  • Supportive carer and parental policies
  • Enhanced maternity, paternity and adoption leave
  • Access to Occupational Health and confidential counselling services
  • Supportive staff networks
  • Access to Blue Light Card Discounts
  • Professional development/support
  • Career Progression
  • Enhanced annual leave entitlement
  • Flexible Working/Hybrid options subject to service need 

Location: Sir Mitchell House 

Next Steps

Please contact Anna Culver on 07811503386 for an informal discussion about the role. You can also email on oliver.chrimes@bradfordcft.org.uk 

Closing date: 9th April 2025.

Interview date: 16th April 2025

Interview Location: Sir Henry Mitchell House 

Recruiter Contact Details: Oliver Chrimes 

Bradford Children and Families Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

If shortlisted, you will be required to disclose relevant information regarding criminal history prior to interview. 

A Disclosure and Barring Service (DBS) check including a check against the Children’s barred list, will be carried out on preferred candidates.

 

Apply

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