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Business Support Officer - Quality Assurance

Job Introduction

Business Support Quality Assurance and Practice Improvement Team 

Salary: Grade 6, SCPs 6 - 11 - £25,989 - £28,142, Permanent, 37 hours per week, Based in Bradford

Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive.

We are fully committed to equal opportunities and we welcome applications from all backgrounds.

About the Role

Within this role, you will provide essential support to the Quality Assurance Team in driving practice improvement across Bradford Children and Families Trust.  This will include administrative support to the team as well as being able to gather and extrapolate data to inform service reports to senior managers. 

Our strategic vision and values are upheld across the Trust, fostering a reliable and supportive environment for both staff and the children in our care.

Our approach is rooted in restorative and relational practice, fostering trust, mutual respect, and meaningful relationships with children, families, and professionals.

You’ll also:

  • To play a key role in the quality assurance cycle of Bradford Children and Families Trust.
  • To provide a business support function to the quality assurance team.
  • Maintain high levels of confidentiality and be sensitive to the personal nature of data handled within the Quality Assurance and Improvement Team.
  • To develop and implement data quality checks, procedures and enhancements to achieve the highest quality of data possible to support quality assurance activity.
  • Minute taking, booking and organising meetings for the team.
  • To ensure that records are updated and effective information management.
  • Creating, updating and managing spreadsheets and tracking data.

To be successful in this role you will need: 

  • Demonstrate knowledge and understanding of the duties and responsibilities that underpin the work of functions within Children’s Services and knowledge of one or more particular area of Children’s Services work including that which is: practice facing; inspection preparation, practice improvement, performance management, quality assurance, change management or project management.
  • Experience working within a large multi-functional public sector or similar organisation conducting the role of a business support/ data analytics.
  • Experience of using both MS Office products, Power Bi, Word, Excel and other IT Systems.
  • GCSE Maths and English at Grades A-C or be able to demonstrate good literacy and numeracy through assessment before interview.
  • Level 4 NVQ is desirable but not essential.

You’ll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life balance, including:

  • Enhanced annual leave entitlement: 31 days rising to 34 with service (plus bank holidays)
  • Excellent local Government pension
  • Competitive salary and pay progression structure
  • Supportive carer and parental policies
  • Enhanced maternity, paternity and adoption leave
  • Access to Occupational Health and confidential counselling services
  • Supportive staff networks
  • Access to Blue Light Card discounts, including cost of living support
  • Professional development/support and opportunities career progression

Bradford Children and Families Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

If shortlisted, you will be required to disclose relevant information regarding criminal history prior to interview. 

A Disclosure and Barring Service (DBS) check including a check against the Children’s barred list, will be carried out on preferred candidates.

To arrange an informal discussion, please contact Anna Culver on 07483970750 or anna.culver@bradfordcft.org.uk

Closing Date: 02/11/2025

Apply

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