Job Introduction
Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive.
So, if you’re up for the Challenge we’d love to hear from you!
The Role
Business Support Services – Business Support Team Manager - Office Based
Business Support Services within Bradford Children and Families Trust work closely to support and enable our Executive and Senior leaders, Early Help, Social Work, Performance, Partners, Finance and Corporate Services teams and provide essential support in the effective day to day running of Children’s services.
We are keen to further invest in our workforce and are recruiting 2 x Business Support Team Managers on both a full time and/or part time basis to continue to drive the day to day support that enables Children’s Services to operate efficiently and effectively. Previous management of business functions of service, including financial management, performance and administration is essential.
About You
You will be able to drive the delivery of consistent standards and lead change. You must have previous experience in a similar Business Support Manager role (although not necessarily Children’s Services) have great customer and people management skills to ensure that the service is efficient and effective to assist in the provision of flexible, proficient and robust administrative service within Children’s Social Care.
Key skills we will be looking for include:
- To lead an efficient, effective and robust business support service within Children’s Services, to provide guidance and support ensuring that work priorities are delivered accurately and to strict deadlines. To support the wider Children’s Services in the delivery of an excellent service to customers, communicating in an informed, confident, polite and understanding manner with all clients and customers.
- Experience in people and financial management
- First class communication skills
- Meticulous attention to detail
- Strong literacy and numeracy skills including research and management of information and data.
- Strong organisational and time management skills including ability to delegate effectively
- People management skills and ability to develop excellent relationships
- Excellent IT skills
- Ability to work flexibly as part of a diverse team environment and ensuring continuity of service provision
- Be a positive role model and able to motivate others
- Have high expectations of yourself and others
- Ability to adhere to GDPR
Required skills and qualifications:
- A minimum of 3 years’ experience in an administrative role
- NVQ Level 3 in Business Administration, or equivalent in a relevant subject,
- 5 ‘O’ Level/GCSE English Grade A-C, or equivalent.
- Experience of managing, leading and supervising a team of staff
- Experience of driving change, developing and implementing new procedures and systems, manual or electronic.
Benefits:
- Excellent pension with 15.2% employer contribution
- Competitive salary and pay progression structure
- Real living wage as the minimum rate of pay
- Supportive carer and parental policies
- Enhanced maternity, paternity and adoption leave
- Access to Occupational Health and confidential counselling services
- Supportive staff networks
- Access to Blue Light Card discounts
- Professional development/support
- Career progression
- Enhanced annual leave entitlement - 31 days and rises to max of 34 days with service. (plus, public holidays)
- Social Worker Registration fees paid
- Flexible working / hybrid options subject to service need
Please read the job profile document for relevant experience and qualifications and for further information and criteria which will be used for shortlisting.
If you would like to contact us with any questions about the role or working for Bradford Council, please do not hesitate to contact Rebecca Simmonds – Head of Business Support Services via email: Rebecca.simmonds@bradfordcft.org.uk
Bradford Children and Families Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If shortlisted, you will be required to disclose relevant information regarding criminal history prior to interview.
A Disclosure and Barring Service (DBS) check including a check against the Children’s barred list, will be carried out on preferred candidates.
