Job Introduction
About Us
Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive.
We are fully committed to equal opportunities and we welcome applications from all backgrounds.
About The Role
The role holder will be part of the children’s integrated front door to receive; risk assess and triage referrals and enquiries to children’s services in a timely manner ensuring the safeguarding of children and young people. They will work in partnership with other professionals involved with children and families to gather and analyse information and signpost families for support in a timely manner. The EH gateway officer will also respond to children and families in crisis and to ensure the safeguarding needs of children and young people are met and to work within legal frameworks and policies and procedures appropriate to your service.
Key Responsibilities
- Receive and process referrals to children services using a variety of methods
- Using the continuum of need and other relevant models to identify risk, triage referrals and signpost to the appropriate agency
- Ensure timely turnover of work and prioritise work in accordance with deadlines
- Support families in crisis over the phone and face to face and when applicable home visits whilst assessing need
- To encourage the participation of children and young people in discussions about referrals.
- Work in partnership with other agencies to achieve best possible outcomes for children young people families and carers.
- Maintain accurate up to date and appropriate records using identified electronic systems and equipment.
- Write reports as required for meetings, management etc.
- To attend court as required representing the department.
- Undertake the different roles within gateway on a rota basis i.e. telephones and case work.
- Attend and contribute to team meetings and contribute to service developments as appropriate.
- To promote the service, providing advice information and support
About You
- NVQ 3 or Diploma 3, in Health & Social Care, including knowledge regarding children’s development, or equivalent child related qualification
- GCSE English and Maths or equivalent.
- IT literacy.
- Recent continuous experience of working with children, young people & families including evidence of case holding experience.
- Knowledge of safeguarding and promoting the welfare of the child and young person- This requires knowledge of what harm or abuse is, recognising it and responding to it proportionately
- Knowledge of Child and Young Person Development - Understanding and using knowledge of physical, intellectual, linguistic, social and emotional development of babies, children and young people
You’ll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life balance, including:
- Enhanced annual leave entitlement: 31 days rising to 34 with service (plus bank holidays)
- Excellent local Government pension
- Competitive salary and pay progression structure
- Supportive carer and parental policies
- Enhanced maternity, paternity and adoption leave
- Access to Occupational Health and confidential counselling services
- Supportive staff networks
- Access to Blue Light Card discounts, including cost of living support
- Professional development/support and opportunities career progression
Next Steps
Closing Date – 09 November 2025
For informal discussions regarding the role and service please contact Khizer Iqbal (Service Manager) on khizer.iqbal@bradfordcft.org.uk
Recruiter Contact Details: Kasem Khan - kasem.khan@bradfordcft.org.uk
Bradford Children and Families Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If shortlisted, you will be required to disclose relevant information regarding criminal history prior to interview.
A Disclosure and Barring Service (DBS) check including a check against the Children’s barred list, will be carried out on preferred candidates.
