Job Introduction
System Support Officer – ContrOCC / Salary: Grade 7 £28,142 - £31,022
Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive.
We are fully committed to equal opportunities and we welcome applications from all backgrounds.
About the Role
The role of the Systems Support Team is central to service delivery and improvement by developing the network of system support teams “super users” and supporting key stakeholders with the various systems; they will investigate, record and solve problems, offer training and guidance for the benefit of the service, Trust, Council and the children of Bradford and their families.
Additionally, the System Support Officer will support the preparation linked to regulatory inspections such as Ofsted, ILACS and CQC, ensuring that IT systems, data and reporting requirements are met.
You will be joining a team of motivated individuals who are committed to service improvement and good outcomes for children and young people. You will be offered a period of induction, regular supervision and support and we are committed to your development.
If you want to be part of our journey of improvement and have the experience and skills we are looking for then we will look forward to your application.
Our strategic vision and values https://www.bradfordcft.org.uk/about-us/our-vision-and-values/ are upheld across the Trust, fostering a reliable and supportive environment for both staff and the children in our care.
Our approach is rooted in restorative and relational practice, fostering trust, mutual respect, and meaningful relationships with children, families, and professionals.
To be successful in this role you will need:
We are specifically looking for applicants who have experience in this field with the knowledge of the specific systems or similar and qualified to NVQ Level 2 in Business & Admin (or demonstrable skills to this level); you will have knowledge of delivering training that maximise learning and development; with a knowledge and understanding of social work practice.
You’ll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life balance, including:
- Generous annual leave - 31 days rising to 34 with service, plus bank holidays
- Excellent Local Government pension
- Family-friendly policies and enhanced parental leave
- Health & wellbeing support, including Occupational Health and counselling
- Professional development and career progression opportunities
- we are a National Living Wage employer
For full details of our benefits, please see the attached ‘Our Benefits’ brochure.
Bradford Children and Families Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If shortlisted, you will be required to disclose relevant information regarding criminal history prior to interview.
A Disclosure and Barring Service (DBS) check including a check against the Children’s barred list, will be carried out on preferred candidates.
If you would like to hear more about the role, please contact Keeley Brook – Childrens Systems Manager on 07709390401 email keeley.brook@bradfordcft.org.uk
Closing Date: Sunday 19th April
Interviews: TBC
